A dinner that feels personal.
Urban Spoon turns reservations, guest service, and recovery moments into a refined hospitality loop — with an AI sommelier that knows every dish and pairing by heart.
Tonight’s service
87 guests
From DMs and missed calls — to a guest journey that fills the room and brings people back.
— before
- Reservations across calls and DMs
- Manual seating and waitlists
- No follow-up after the meal
- Regulars forgotten between visits
- Reviews left to chance
✦ after · with CreativeDawgs
- →AI takes reservations 24/7
- →Smart seating + kitchen notifications
- →Automatic thank-you + rebook nudge
- →Guest preferences remembered in CRM
- →Review requests timed after dessert
An AI sommelier that feels like a private concierge.
It knows the menu, the pairings, and the allergens — recommending, reserving, and remembering every guest’s taste from one visit to the next.
Marcel
Urban Spoon AI sommelier
Reservation
Luxury booking that feels effortless.
Reservation → returning regular
livePriced around outcomes, not hours.
À la carte
$
Seasonal plates ordered your way, guided by the AI sommelier.
Chef tasting
$$
Five courses of Chef Elena’s truffle-forward menu with pairings.
Private table
$$$
A dedicated space, bespoke menu, and a personal service captain.
Operations that keep service high and revenue climbing.
Reservations
0
+18%Revenue
$0.0k
+13%Repeat guests
0%
+22%Guest rating
0.0★
+0.3Covers by service hour
This is a CreativeDawgs concept
